Shipping Policy

At Custom Varsity Maker, we manufacture and ship custom varsity jackets for customers, teams, schools, universities, businesses, brands, and organizations worldwide.

Because our jackets are made to order and often include custom designs, embroidery, patches, names, numbers, and logos, production and delivery times may vary depending on the complexity and quantity of your order.

1. Worldwide Shipping

We offer international shipping to customers in many countries around the world.

Shipping availability may depend on the destination, local regulations, customs requirements, and the shipping service available for your location.

If you are unsure whether we can ship to your country, please contact us before placing your order.

2. Order Processing and Production

Custom varsity jackets are made according to the specifications approved by the customer.

Before production, we may provide a digital mockup for your review and approval. Production will generally begin after the required design details have been confirmed.

Production time can vary depending on:

  • Jacket style and materials

  • Level of customization

  • Number of patches, embroidery, or other details

  • Order quantity

  • Availability of materials

  • Bulk or team order requirements

For larger orders, we will provide an estimated production timeline before or during the order process.

3. Shipping Time

Shipping time begins after the order has been completed and handed over to the shipping carrier.

Estimated delivery times may vary depending on:

  • Destination country

  • Shipping method

  • Customs clearance

  • Local delivery services

  • Weather or transportation disruptions

  • Public holidays

  • Other circumstances outside our control

The delivery estimate provided for your order is an estimate and is not a guaranteed delivery date.

4. Tracking Information

Where available, we will provide tracking information after your order has been shipped.

You can use the tracking information to monitor the progress of your shipment.

Tracking updates may take some time to appear after the package has been handed over to the shipping carrier.

5. Customs, Duties, and Taxes

International shipments may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.

Unless otherwise agreed, these charges are generally the responsibility of the customer.

Customs rules and import charges vary from country to country. Customers are responsible for understanding and complying with applicable import requirements in their country.

Customs delays are outside our control and may affect the final delivery date.

6. Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully check:

  • Full name

  • Street address

  • City

  • State or province

  • Postal code

  • Country

  • Phone number

If you provide an incorrect or incomplete address and the shipment is delayed, returned, or delivered to the wrong location as a result, additional shipping costs may apply.

If you need to change your shipping address after placing an order, contact us as soon as possible. We cannot guarantee that changes can be made once the order has been shipped.

7. Delayed Shipments

Although we work with shipping providers to deliver orders as efficiently as possible, delays can sometimes occur.

Delays may result from:

  • Customs processing

  • Carrier disruptions

  • Severe weather

  • Public holidays

  • Transportation issues

  • Incorrect or incomplete delivery information

  • Events outside our reasonable control

We will assist you in tracking delayed shipments where possible, but we cannot guarantee delivery times controlled by third-party carriers or customs authorities.

8. Lost or Damaged Shipments

If your package appears to be lost or arrives significantly damaged, please contact us as soon as possible.

We may request:

  • Order number

  • Tracking number

  • Photos of the package

  • Photos of the damaged product

  • A description of the issue

We will review the situation and work with the relevant shipping provider where appropriate to determine the next steps.

9. Multiple Items or Bulk Orders

For bulk, team, school, university, corporate, or private-label orders, products may be shipped together or in multiple shipments depending on production and logistics requirements.

Shipping arrangements and estimated delivery times for larger orders may be discussed and confirmed before production begins.

10. Shipping Costs

Shipping costs depend on factors such as:

  • Destination country

  • Package size and weight

  • Order quantity

  • Shipping method

  • Delivery service

The applicable shipping cost will be communicated or displayed during the ordering process where available.

For large wholesale, team, or private-label orders, please contact us for a shipping estimate.

11. Contact Us

If you have questions about shipping, delivery times, tracking, customs, or your order, please contact us:

Custom Varsity Maker
Email: info@customvarsitymaker.com
Website: customvarsitymaker.com

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