Privacy Policy

At Custom Varsity Maker, we respect your privacy and are committed to protecting the personal information you provide when using our website, placing an order, requesting a quote, or contacting us.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your information.

1. Information We Collect

When you use our website or purchase our products, we may collect information such as:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Company, school, team, or organization name
• Product and order information
• Jacket customization details
• Logos, artwork, names, numbers, and other files submitted for customization
• Payment and transaction information
• Communications you send to us
• Website usage and technical information, including IP address, browser type, device information, and pages visited

We only request information that is reasonably necessary to provide our services, process orders, communicate with customers, and improve our website.

2. How We Use Your Information

We may use your information to:

• Process and fulfill orders
• Create customized varsity jackets according to your specifications
• Prepare and send product mockups for approval
• Communicate with you about your order
• Respond to inquiries and quote requests
• Arrange shipping and delivery
• Process payments and prevent fraudulent transactions
• Provide customer support
• Improve our website, products, and services
• Send service-related notifications
• Send marketing communications where permitted by applicable law and where you have provided appropriate consent

3. Custom Artwork and Designs

When you submit logos, artwork, names, numbers, graphics, or other customization materials, you authorize Custom Varsity Maker to use those materials solely for the purpose of designing, manufacturing, and fulfilling your order.

You are responsible for ensuring that you have the necessary rights or permission to use any logo, trademark, artwork, photograph, or other material that you submit.

We reserve the right to refuse an order containing material that we reasonably believe infringes the rights of another person or organization or violates applicable law.

4. Payment Information

Payments may be processed through third-party payment providers.

Custom Varsity Maker does not intentionally store complete payment-card information on its own servers. Payment information may be handled directly by the relevant payment provider according to its own privacy and security policies.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Keep the website functioning correctly
• Remember preferences
• Understand website usage
• Improve website performance
• Provide relevant advertising or marketing where applicable

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Third-Party Services

We may use trusted third-party providers to help us operate our business, including:

• Payment processors
• Shipping and delivery providers
• Website hosting providers
• Analytics providers
• Email and communication services
• Advertising and marketing platforms

These providers may process information only as necessary to provide their services to us.

7. How We Protect Your Information

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. How Long We Keep Information

We retain personal information for as long as reasonably necessary to:

• Complete transactions
• Provide customer support
• Maintain business and transaction records
• Resolve disputes
• Comply with legal, tax, accounting, and regulatory requirements

When information is no longer required, we may securely delete or anonymize it.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

• Request access to information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Request information about how your data is used

To make a privacy-related request, contact us using the information below.

10. Children’s Privacy

Our website is not intended for children under the age required by applicable law to provide consent to online services.

We do not knowingly collect personal information from children without appropriate consent where such consent is legally required.

11. International Customers

Custom Varsity Maker serves customers internationally. Your information may therefore be processed or transferred between countries where our business, service providers, manufacturers, payment providers, or shipping partners operate.

Where required by applicable law, we will take appropriate measures regarding international transfers of personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal requirements.

Any updated version will be posted on this page with a revised “Last Updated” date.

13. Contact Us

If you have questions about this Privacy Policy or want to make a privacy-related request, please contact:

Custom Varsity Maker
Website: customvarsitymaker.com
Email: info@customvarsitymaker.com